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Remove old address from my account

New Poster

Remove old address from my account

I have an old address linked to my account and I would like to remove it. I have read several other questions like this, but the answers don't work. Because the old address is for an account that is no longer active, I cannot assign a primary user to it, and I cannot unlink it. Can someone please assist?


Thank you



Official Employee

Re: Remove old address from my account

Hi @Void_Indigo can you private message me and so we can better understand the issue?

I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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