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Payment.

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New Poster

Payment.

I started trying to pay my account last week and I keep getting an error message that the bill site is down and is being worked on........... I tried to call the 1-800 number and talk to a live person but that didnt happen.  The account is overdue 3 days now....... all I want to do it pay my bill.

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Official Employee

Re: Payment.

Hi there, were you able to use the One Time Bill Payment option that doesn't require signing in?

 

There are some other options as well here:

https://www.xfinity.com/support/articles/pay-your-bill-echat


I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
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