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Hey there,
Go to My Account and in the Users tab click “add new user” and invite them using the phone number. You’ll get a text and simply click on the link and confirm your address and link your accounts. You can then remove the phone number from that account and add it to your existing user.
This is a temporary solution before we enable mobile phone number moves in Q4.
If you are still having issues feel free to PM me
Go to My Account and in the Users tab click “add new user” and invite them using the phone number. You’ll get a text and simply click on the link and confirm your address and link your accounts. You can then remove the phone number from that account and add it to your existing user.
This is a temporary solution before we enable mobile phone number moves in Q4.
If you are still having issues feel free to PM me
I am an Official Comcast Employee on the Identity Product Team at HQ.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
