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My Account Link

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Regular Visitor

My Account Link

I cannot access My Account at https://customer.xfinity.com/. When I click on the link I get the pop up shown below.

 

Error.JPG

 

Disregard.  I was able to access My Account on a different computer.

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Official Employee

Re: My Account Link

Glad to hear @lila-godel . If you can access it from a different computer, I suggest you clear your cache or try a different browser.


I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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