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Manage plan online

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Manage plan online

Why I can't change/manage my plan online?

Official Employee

Re: Manage plan online

Hi there @yk3669 


Do you currently have Flex? If so it may be linked to this issue


If not we'll escalate the issue to the Digital Care team here

I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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