Community Forum

Log off my Xfinity account

Highlighted
New Poster

Log off my Xfinity account

Help! I need help to log off all devices into my account. I accidentally left my Xfinity account open and password saved on my previous work computer and mobile and the new employee has been logging in. I already changed the password and email but no luck. Any advice? Considering canceling this account and opening up a new one????
Highlighted
Official Employee

Re: Log off my Xfinity account

Hi @Bsirorod , I'd suggest enabling Two Step Verification in your My Account Settings which would prevent any further sign-in attempts. Sign-ins also time out on the My Account front. 

 

https://www.xfinity.com/support/articles/enroll-2-step-verification 


I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!