Community Forum

Forced password reset

Msyoshika
New Poster

Forced password reset

Why am I being forced to reset my password every few days to access my account an mobile apps?
ComcastJonathan
Official Employee

Re: Forced password reset

Hi there @Msyoshika. This shouldn't be happening, if you're using an iPhone or an Android, I'd suggest clearing the browser cache in Safari/Chrome, and seeing if that fixes your sign in issues. 


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