Msyoshika's profile

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Thursday, July 2nd, 2020 5:00 PM

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Forced password reset

Why am I being forced to reset my password every few days to access my account an mobile apps?

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Official Employee

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839 Messages

4 years ago

Hi there @Msyoshika. This shouldn't be happening, if you're using an iPhone or an Android, I'd suggest clearing the browser cache in Safari/Chrome, and seeing if that fixes your sign in issues. 

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