Error code ADBF40003 when shopping Internet service

I got error code ADBF40003 when I try to see available Internet plans by clicking on "Shop for Internet service". The pop-up page says "Looks like you can't make changes to this plan. Please contact the account owner to continue." whereas I myself is the account owner. Could anyone give me a hand here?

Look forward to your replies!

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user_152e14

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1 Message

5 years ago

I am also getting this error. Has Xfinity ever responded to you with how to fix the issue?

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XfinityMichaelC

Administrator

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5.3K Messages

Hello, @user_152e14 ! Thanks for reaching out to us. We apologize to hear that you are having an issue when shopping for internet service. We like to help! However, since this is a really old post we will need you to start a new thread as we will be closing this one. We apologize for the inconvenience.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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5 years ago

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yaoxy10

Error code ADBF40003 when shopping Internet service

user_152e14

XfinityMichaelC

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