Community Forum

Delete old address

udub01
New Poster

Delete old address

I had service a few years ago. I’ve signed up for service at a new address. When I logged in I ended up linking my old account without knowing it would keep my old service address. I tried chatting with an agent but it didn’t work. Can I have the old address deleted please?
ComcastTambrey
Official Employee

Re: Delete old address

Hello, udub01! Welcome to the Xfinity Forums.

I'm glad you reached out to us about your account's address information. I see it has been some time since you made this post and I wanted to check quickly to see if you were able to get some help fixing that or if you were still in need of a hand?


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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myallisonmarie
New Poster

Re: Delete old address

I am having an issue getting old address off account