mikebox121's profile

Contributor

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36 Messages

Sunday, August 9th, 2020 1:00 PM

Closed

Comcast wants me to reset my password at EVERY login?

I just made some changes to my plan and now if I logging it works fine but is then followed by a request to reset my password saying my account has been compromised. I reset the password, log in again and get the same message.

 

So for some reason the account sees my logins as compromised and simply does not work. I can find no way to stop it or specify that this is me logging in.

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Official Employee

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839 Messages

5 years ago

Hi there @mikebox121 

 

This is very atypical, so we'll do some research around it. Thanks for flagging.

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