Changing payment date

Question: Why is there no place to report a bug on the contact us page? I can't just send you a message. I can chat with an automated assistant (useless), schedule a call back (don't really need to waste my time talking with someone who probably can't understand the issue), use these support forums (where I waste everyone else's time reading about a bug that they probably haven't noticed and don't care about) or use some ephemeral communications medium like Twitter or Messenger. I was looking for a simple e-mail style send a message.

Bug report: When making a payment, I select the date of the payment and the confirmation page sets it to one day later.

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Responses

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user_8a9793

Visitor

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1 Message

4 years ago

change my payment date from the 30th to the 10th of each month

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CCKorie

Problem Solver

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1.1K Messages

Hello there, @user_8a9793.The thread you have responded to is about 2 years old, so we recommend in the future starting your own new thread where we can assist you there. This will ensure that your issue gets the quickest response possible and does not get lost in a thread that will soon be archived due to its age.

However, in order to change your billing due date, please visit https://comca.st/31ZjZoQ. This will walk you through how to get this date changed. :)

I no longer work for Comcast.

4 years ago

0

Sign-In and Account Management

edstocking

Changing payment date

user_8a9793

CCKorie

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