Hi @tmartin03 can you try to open the email in another browser? If it still doesn't work, can you screenshot that and PM it to me and I'll investigate?
I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!