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Cannot verify personal email

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New Poster

Cannot verify personal email

I am new to Xfinity.  Trying to set up my ID, etc.  It keeps telling me it is sending a link for me to click to my personal email but the link never arrives.  There is nothing in junk folder or anywhere else.  How can I verify my personal email if it won't send me the link???

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Official Employee

Re: Cannot verify personal email

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I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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