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Can’t manage plan because of Flex

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bradlambeth
Regular Visitor
‎10-05-2020 09:01 AM

Can’t manage plan because of Flex

Based on a previous forum post:
https://forums.xfinity.com/t5/Sign-In-and-Account-Management/Can-t-manage-my-plan-because-I-have-fle...

I am posting my own issue to receive help via private message from a Comcast employee. I need to be able to view plans available to upgrade to without removing Flex from my account.

 

Please contact me to resolve the issue with Flex preventing me from reviewing upgrade offers.

 

https://forums.xfinity.com/t5/Billing/Can-t-manage-plan-because-of-Flex/m-p/3375220#M128240

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ComcastMorgan
Official Employee
‎10-07-2020 10:45 AM

Re: Can’t manage plan because of Flex

Hi, bradlambeth. I can help! Please send me a PM with your first and last name and we can go from there.

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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