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Can't change my primary phone number for my account

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New Poster

Can't change my primary phone number for my account

I ordered online for an internet service, the primary phone number for my contact was put in as my old number, I've tried changing it several times but every time I hit save it changes back, what can I do?
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Official Employee

Re: Can't change my primary phone number for my account

hi there @Ldunn99 

 

Which experience are you trying to do this through? If you'd like to private message me, we can take a look at this.

 

Best

Jonathan


I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
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