The system will not let me add my email address of cell number to my account! Keeps telling me that it’s already associated with another account?? But I don’t have another account!
Hi @Marissa95, please see the pinned post for directions on what to do in this situation, and let me know if you were successful or need more assistance:
I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
