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Can't access my account.

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Regular Visitor

Can't access my account.

I log in and I'm still getting the "my account is still being setup screen" I'm unable to see anything on my account. Are there fixes for this?

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Official Employee

Re: Can't access my account.

Hi @JoeCat888 , I've PMed you.


I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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