Can't access account "We're getting your account set up."

I switched my internet plan via an online agent yesterday, and ever since then I am unable to access "My account" page. It tells me "Thanks for the Purchase! " and right under it it says "We're getting your account set up. Check back soon to track and activate your services." However, the internet service has already been up and running immediately since yesterday. I've tried changing my password to hopefully fix things, but to no avail. 

I wish to access my account page soon-