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Can not access mobile account

New Poster

Can not access mobile account

I can not access my Xfinity mobile account anymore. When I try the link from the Xfinity website or log in directly on the Xfinity mobile website, the page keeps refreshing itself after I enter my login and pwd. I can not access any information.

Official Employee

Re: Can not access mobile account



Have you tried following the steps listed here? 

I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
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