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Am unable to access through xfinity apps

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New Poster

Am unable to access through xfinity apps

Have been unsuccessful in attempts to login or anything for that matter in either app
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Official Employee

Re: Am unable to access through xfinity apps

Hi there @Jtbeez907,

 

Please describe what you were and were not able to do based on the following post:

 

https://forums.xfinity.com/t5/Sign-In-and-Account-Management/Top-Troubleshooting-Scenarios-START-HER... 

 

We'll be happy to help you if the instructions below don't solve it (they solve 95% of issues).


I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
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