Adding a new user

[tosunburst]

How do I add a new user name but tie it to an existing phone number?

[ComcastJonathan · Accepted solution]

You unfortuantely can't. A mobile phone number is tied to one Xfinity ID / user.

On the email front, you can have a username+insertaliashere@gmail.com as a workaround for using the same email with multiple identities. 

[tosunburst]

Jonathan

Not the answer I was hoping for but thank you very much for getting back to me so quickly.

Steve

[ComcastJonathan]

Yes sorry Steve, that's the way the platforms are architected, as secondary users were designed for unique individuals within the household, not necessarily the same person with multiple email accounts. You could also get a Google Voice number and forward the SMS to your main number.