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Add my husband’s name to the bill

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New Poster

Add my husband’s name to the bill

I was wondering what steps I would have to take in order to add my husband’s name to the monthly Comcast bill?
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Gold Problem Solver

Re: Add my husband’s name to the bill

Oddly, Comcast says they can't do that. See, for instance, the employee statement in https://forums.xfinity.com/t5/My-Account-Sign-In-Xfinity-Website/Transfer-admin-right-to-authorized-...:

 


... Only one name can be on the bill at a time ...

 

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Official Employee

Re: Add my husband’s name to the bill

Thanks @BruceW , it is not possible @Phongtran . If you need proof of residency, please use another bill e.g. your utility bill. The reason behind this is the account and the financial responsibility can only be tied to an individual at the address. When you sign up for services we have to verify you are who you say you are, and that's not done for the family, it's done for an individual. This applies to most if not all ISPs and mobile carriers. 


I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
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