I recieved an email stating Comcast has received our cancellation request but I never sent a cancellation request.
Currently we are requesting that you get in touch with Comcast's CSA (Customer Security Assurance). Their phone number is (888) 565-4329.
Hi @sureshr14 can you confirm the following:
Thats all we can inquire publicly, feel free to private message me with your account info and we'll look into it.
Technically these types of inquiries belong in the "Customer Service" forum section as it's not directly identity and sign-in related as much as account service. For future posters, please check to make sure you're in the right section!