Community Forum

Account Change Request Form

Highlighted
Regular Visitor

Account Change Request Form

I am trying to change my Mom's account as she recently passed.  I have the form filled out and death certificate ready to upload and can't get the link to work.  The captcha for security isn't working.  Help!

Joyce

Highlighted
Official Employee

Re: Account Change Request Form

Hi Joyce, sorry for your loss, I've PMed you to try a few things on the captcha front, or we'll submit it on your behalf.


I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!