Hi there @MasterGrr
Please confirm your Xfinity ID here using the lookup www.Xfinity.com/id
If you need more assistance, please private message me.
To send a private message, please click my name "ComcastJonathan" then select "Send a Message" on the right side.
I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
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