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Accessing Account

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New Poster

Accessing Account

I created an account and bought a 12-month agreement for internet and now have no way to login and access my account. I have tried so many different ways and keep getting errors. Please help.

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Official Employee

Re: Accessing Account

Hi there @MasterGrr 

 

Please confirm your Xfinity ID here using the lookup www.Xfinity.com/id

If you need more assistance, please private message me.

 

To send a private message, please click my name "ComcastJonathan" then select "Send a Message" on the right side.


I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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