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2 step verification

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LGBD44
New Poster
‎06-20-2020 04:10 PM

2 step verification

two step verification  I chose this in error, now it does not recognize me and will not let me turn it off.  it keeps telling me I am in a restricted section.  I am the only person to make any changes to settings ever to this account now I can't do anything.  How do I turn that stupid thing off

 

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ComcastJonathan
Official Employee
‎06-20-2020 07:07 PM

Re: 2 step verification

Hi @LGBD44 ,

 

I'm PMing you around this to discuss the details, but it appears you have a "Viewer" role on the account.


I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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