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2 step verification

New Poster

2 step verification

two step verification  I chose this in error, now it does not recognize me and will not let me turn it off.  it keeps telling me I am in a restricted section.  I am the only person to make any changes to settings ever to this account now I can't do anything.  How do I turn that stupid thing off


Official Employee

Re: 2 step verification

Hi @LGBD44 ,


I'm PMing you around this to discuss the details, but it appears you have a "Viewer" role on the account.

I am an Official Comcast Employee (On the HQ Identity Product and Serviceability Teams).
Official Employees volunteer their time outside of their normal day jobs to create the best customer experience possible. If and only if you've been tagged, you can PM us by clicking on our name and clicking "Send a Message"