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ANSWERED: How to fix the Xfinity voicemail messages indicator always on

Question

 Our voicemail indicator is perpetually on even with no messages. Needs to be reset or resolved please

 

Answer


***Created by our Community***

 

1. Go Here:  https://pf.connect.comcast.net/OptimusUIPref/voice.html

2. Login

3. Click on "Voice"

4. Click on "Message Wait Indicator"

5. Click on "Refresh"  a couple of times.

Check your phone - the stutter dial tone should be gone.  This is what the message waiting indicator on your phone monitors.

Version history
Revision #:
6 of 6
Last update:
‎01-30-2020 01:48 PM
Updated by:
 
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