Contributor
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116 Messages
Flex ordering issue
How do you obtain an Xfinity Flex device if the website is broken and calling Xfinity just directs me to the website, that just points me back to the broken page?
I thought it was just my PC but apparently something is borked on my account because I tried on my phone, same issue.. Selecting the 1 box for 0.00 just does absolutely nothing but make the screen refresh, it never actually selects it.
Couldn't get a call back or anything when I called, now it's like there's just no support at all.
Dsharpmail
Regular Visitor
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2 Messages
5 years ago
I posted several minutes ago to inquire why Xfinty's online order page was not working. My post was almost immediately moved somewhere else and with no apparent response. This is not good to engender customer satisfaction or loyalty.
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Medinaluis
New Poster
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3 Messages
5 years ago
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mscott006
Regular Visitor
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2 Messages
4 years ago
To this day, it still is broken. The Assistant sends you to a link that adds Flex to your cart, but then wont let you check out, instead, you get sent to a page telling you to use Xfinity Stream.
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