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cannot turn off audio, announces every time I switch channels

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New Poster

cannot turn off audio, announces every time I switch channels

Help, somehow, I accidentily turned on the audio that announces every time I switch channels or try to scroll through channels.  How do I turn this off?

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Diamond Problem Solver

Re: cannot turn off audio, announces every time I switch channels

Since you posted in area that has nothing to do with tv. If you have an X1 box press the A button 2x and follow the prompt

I am a Retired Official Comcast Employee
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