mpacilli271's profile

New Poster

 • 

1 Message

Monday, February 24th, 2020 5:00 PM

Closed

Unlink accounts

I was not a customer but had my cell phone as contact for my father in law. I recently became a customer and my new account is linked to my father in law's. I need these unlinked.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Gold Problem Solver

 • 

2.2K Messages

5 years ago


@mpacilli271 wrote:

I was not a customer but had my cell phone as contact for my father in law. I recently became a customer and my new account is linked to my father in law's. I need these unlinked.


To start with, whoever is managing your father-in-law's account needs to initiate the removal of/change to the phone number associated with the account.

forum icon

New to the Community?

Start Here