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Hi @Jaded_86
Sorry to hear you've been having issues. We have now enabled the ability for you to toggle and choose the "primary" account that shows up, directly from the My Account website experience.
Go here for the new experience:
https://customer.xfinity.com/#/settings/account#linked-accounts
If you need a guide on how to do so, here's the Help and Support article:
https://www.xfinity.com/support/articles/switching-between-multiple-accounts
Hope this helps, feel free to reply if you need any further questions or clarifications. We will be launching improved linked account support within the xFi app very soon.
I am an Official Comcast Employee on the Identity Product Team.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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