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Old Address

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New Poster

Old Address

For some reason my old address is listed as the primary address on my account, so I can't log into the X-Fi account.  Can someone help me switch it to my current address?

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Official Employee

Re: Old Address

Hi @mhbolton

Thanks for using the Xfinity Forums to bring this to our attention. Sorry for the experience you're having. I'd be happy to help complete the necessary troubleshooting to get this resolved. I've just replied to your private message, and I look forward to chatting with you.  


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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