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Error code ADBF40003 when shopping Internet service

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Error code ADBF40003 when shopping Internet service

I got error code ADBF40003 when I try to see available Internet plans by clicking on "Shop for Internet service". The pop-up page says "Looks like you can't make changes to this plan. Please contact the account owner to continue." whereas I myself is the account owner. Could anyone give me a hand here?

 

Look forward to your replies!