Choosing either POP or IMAP can impact the way you access and manage your email.
What are IMAP and POP?
IMAP (Internet Message Access Protocol) is a popular protocol that keeps your email on the server and always synchronized across your devices. For example, if you delete, send or mark a message as unread on one device, it is reflected on all your devices.
POP (Post Office Protocol) downloads your email onto your device. Therefore, actions on one device are not reflected on other devices. Using the same example, if you delete, send or mark a message as unread on one device, the changes will not be reflected on other devices. Sometimes, POP will download your email but not leave a copy on the server for other applications or devices.
IMAP is generally favored by those who check their email on multiple devices since it provides a more consistent experience.
General Instructions for Switching to IMAP
For some email applications, switching from POP to IMAP is as simple as entering your Comcast email address and password.
Find your email application'sSettingsorPreferencessection on the device that you use to access your Comcast email account.
Choose the option toAdd new (IMAP) account...
Enter your Comcast email address and password when prompted, and submit.
You should now see two separate Comcast accounts - POP and IMAP.
Note:Before deleting your POP account, make sure that you move any emails or folders that you wish to save into your new IMAP account.
For additional support, please visit the articles below for information and instructions for specific email clients: