To better protect email and Xfinity credentials from being compromised, customers who use a third party email application (Outlook, Apple Mail, Thunderbird, etc.) through a POP connection are now required to use a secure mail server and can no longer utilize POP Port 110. While POP will still be supported, customers should ensure that their email application is set up through the secure Port 995.
If your application is configured through Port 110, you’ll need to make a few updates to continue to use your Xfinity email. Please locate your email application below for instructions on changing your port settings.
Outlook 2007, 2010, 2013 or 2016
Click the File menu (Outlook 2010, 2013 or 2016) or the Tools menu (Outlook 2007).
Click the Account Settings button.
Select your Xfinity email address and click Change.
Verify that the account type says POP. If the account type says IMAP, no changes are needed.
Click More Settings in the lower right.
Click the Advanced tab.
Change the Incoming Server to 995.
Ensure that SSL is selected or checked asthe encrypted
Click OK to save your settings.