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wrong date in call history

Contributor

wrong date in call history

Anyone ever notice that Xfinity call history sometimes doesn't know what date it is? Like right now, I'm looking at my call history, and it lists a call at 4:29pm today. Except it is 10am right now... That call was yesterday. Sheesh. This has happened several times before.

Contributor

Re: wrong date in call history

Still wrong. Five hours later. Gosh, you'd think looking up the date would be possible even for Xfinity.

Contributor

Re: wrong date in call history

Ooooh, "Saturday" has now reappeared. Xfinity managed to find their calendar. Hooray!

Official Employee

Re: wrong date in call history

Greetings, clarkr! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear the date is wrong when looking through your call history. I would like to look into this if you are still having issues. Feel free to send me a PM with your first and last name so I may further assist you.

 

 To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


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Official Employee

Re: wrong date in call history

Hello, clarkr. I have not heard back from you and hope your issue worked itself out. If you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!