carisamend's profile

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Tuesday, May 5th, 2020 8:00 AM

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phone jacks

Now that the phone is connected to the modem, the phone jacks in the rest of the house is not working esp. for the fax machine. Help.

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Accepted Solution

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2 Messages

5 years ago

Just chatted with Courtney at Xfinity support and now all my phone jacks work. Yay!  You need to connect one home phone jack to gateway. Make sure the phone jack works and the phone wire.  Then Courtney sent a signal.  Now it works.

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