Hi jack3109, thank you for reaching out. Could you please let me know what issues you are experiencing with your phone number?
Thank you for your reply, and we ask you not to post private information publicly on our Community Forums. Are they unable to reach your number? What message do they receive when trying to contact you on this number?
Ok does it ring and then go to voicemail, or it does not ring at all and just goes to straight to voicemail? Also, are you having any issues with making outgoing calls?
Are you having any issues with making outgoing calls?
Ok, is this happening on all incoming calls you receive?
Got it! I would like to further look into this concern on my end for you. Can you please send me a private message including the full name as it appears on the account and your full name if different?
To send me a Private Message, please click my name “ComcastAmira” and click “send a message".
Uh-Oh, please send me a Private Message not Public including your name. Please see my previous post on how to send me a PM.
@jack3109, I never received a private message from you or heard back from you on here, so I will be locking this thread. Please be sure to send me a private message if you are still having issues with your incoming calls. Please create a new Public post for any new issues or concerns, we're here to help. Thank you and we appreciate you being the best part of Comcast.