Thank you for your reply, and we ask you not to post private information publicly on our Community Forums. Are they unable to reach your number? What message do they receive when trying to contact you on this number?
Ok does it ring and then go to voicemail, or it does not ring at all and just goes to straight to voicemail? Also, are you having any issues with making outgoing calls?
Got it! I would like to further look into this concern on my end for you. Can you please send me a private message including the full name as it appears on the account and your full name if different?
To send me a Private Message, please click my name “ComcastAmira” and click “send a message".
@jack3109, I never received a private message from you or heard back from you on here, so I will be locking this thread. Please be sure to send me a private message if you are still having issues with your incoming calls. Please create a new Public post for any new issues or concerns, we're here to help. Thank you and we appreciate you being the best part of Comcast.
CCPhill
Silver Problem Solver
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11.2K Messages
6 years ago
Hi jack3109, thank you for reaching out. Could you please let me know what issues you are experiencing with your phone number?
Thank you
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CCPhill
Silver Problem Solver
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11.2K Messages
6 years ago
Thank you for your reply, and we ask you not to post private information publicly on our Community Forums. Are they unable to reach your number? What message do they receive when trying to contact you on this number?
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jack3109
Frequent Visitor
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19 Messages
6 years ago
I want to hear Charlotte *** voice come through again on *********.
Edited for private information.
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jack3109
Frequent Visitor
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19 Messages
6 years ago
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jack3109
Frequent Visitor
•
19 Messages
6 years ago
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XfinityAmira
Official Employee
•
4.2K Messages
6 years ago
Ok does it ring and then go to voicemail, or it does not ring at all and just goes to straight to voicemail? Also, are you having any issues with making outgoing calls?
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jack3109
Frequent Visitor
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19 Messages
6 years ago
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jack3109
Frequent Visitor
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19 Messages
6 years ago
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XfinityAmira
Official Employee
•
4.2K Messages
6 years ago
Are you having any issues with making outgoing calls?
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XfinityAmira
Official Employee
•
4.2K Messages
6 years ago
Ok, is this happening on all incoming calls you receive?
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XfinityAmira
Official Employee
•
4.2K Messages
6 years ago
Got it! I would like to further look into this concern on my end for you. Can you please send me a private message including the full name as it appears on the account and your full name if different?
To send me a Private Message, please click my name “ComcastAmira” and click “send a message".
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jack3109
Frequent Visitor
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19 Messages
6 years ago
(Edited for posting name Publicly)
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XfinityAmira
Official Employee
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4.2K Messages
6 years ago
Uh-Oh, please send me a Private Message not Public including your name. Please see my previous post on how to send me a PM.
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XfinityAmira
Official Employee
•
4.2K Messages
6 years ago
@jack3109, I never received a private message from you or heard back from you on here, so I will be locking this thread. Please be sure to send me a private message if you are still having issues with your incoming calls. Please create a new Public post for any new issues or concerns, we're here to help. Thank you and we appreciate you being the best part of Comcast.
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