Community Forum

Wheres my old phone number?

Highlighted
New Poster

Wheres my old phone number?

I downgraded to a basic cable, the service rep, Rohan really messed up our phone service and didn’t give us the new number. We called them on chat since we are both deaf. We want our old phone number back!! Im not happy at all.
Highlighted
New Poster

Re: Wheres my old phone number?

It has been resolved!! I asked to connect to a SIK Department and they were able to help.
Highlighted
Silver Problem Solver

Re: Wheres my old phone number?

Thank you for reaching back out with an update and glad to hear you were able to get this issue resolved.  Please reach back out and create another post if you need assistance in the future.

 

Thank you 


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!