krothk's profile

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3 Messages

Monday, August 26th, 2019 3:00 PM

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Telephone modem router combo

I had someone from Customer solutions tell me that I could buy an xfinity compatible modem router combo with telephony for under $100.  To be kind, I consider that info to be highly inaccurate.  Does anyone know of such a priced item?

 

Also, we don't use the phone service but have been told that as long as we have the phone service as part of our package, we have to have a modem that accepts the telephone jack.  That doesn't make sense to me.  Can anyone help with the answer?  Thank you.

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Gold Problem Solver

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25.9K Messages

6 years ago

https://mydeviceinfo.xfinity.com/
Use this link to find equipment, Comcast Gateways aren’t for retail sale. I’m not sure about pricing for other models, but I don’t think you’ll find it under $100.

Contributor

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18 Messages

6 years ago

To get a combo cable modem and voice modem, it will be more expensive.  I bought the Netgear combo device and it has not been able to be provisioned by Comcast.  They monkey around, I think, to make sure you rent from them endlessly but then their equipment has limitations.

 

Most devices I think are between 150 and 250

Official Employee

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1K Messages

6 years ago

Hello krothk, the information that (CCAdam) provided is correct. You can use the link to find a compatible device and if you change your mind and just want to update your equipment you can always reach back out to me here and we can get a modem shipped to your home, or the Xfinity store is always there to replace your equipment. 

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