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The first would be to plug a phone directly into the gateway. If there’s no static, you know the problem is in your phone lines/jacks. If there’s static, could be the gateway.
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Possibly, but more often than not it’s home wiring. Did you have service previously or is it brand new install?
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Hello, all, I'd be happy to review this further with you. I understand how important it is to have reliable service. Please send me a PM with your first and last name so we can troubleshoot this together.
To send me a Private Message, please click my name “ComcastAlly” and click “send a message.”
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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