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Ported number not working

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Ported number not working


Helen from higher level support activated number properly (unlike lower level tech) and all is working!


I had my old phone number ported in from  to replace the number on my xfinity voice.  The number is showing as the only number on my xfinity voice but is still active on  How long should it take to cancel the number at old provider after porting.  I'm unable to get phone calls at home due to this.