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Not getting calls or texts

Regular Visitor

Not getting calls or texts

I'm not getting some calls or some texts on my house phone. AGAIN!!!
New Poster

Re: Not getting calls or texts

My phone service has been down for 4 days

I am a new customer you have not turned on 

change over did not happen

PLEASE HELP . 

Regular Visitor

Re: Not getting calls or texts

Ok. Calls and texts are coming through but I still don’t have voicemail!!!
Official Employee Digital Care

Re: Not getting calls or texts

Hello and thank you for creating a post, I am more than happy to assist you with getting your voicemail feature working. To better assist you can you please send me a private message with your full name and street address? Thanks in advance Smiley Happy


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

Re: Not getting calls or texts

I’m not posting my personal information publicly. Just fix my services or I’m going to find another provider... I sure as heck am not going to pay for anything else until I get what I’ve already paid for!!!
Official Employee Digital Care

Re: Not getting calls or texts

Hi , I totally understand you not wanting to share your personal information pubclicy we wouldn't want that either. But You can share this information with me via private message just click on "Comcast_Support” then click “send a message.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Regular Visitor

Re: Not getting calls or texts

Make it a little simpler to find the “click on support “ and MAYBE I can!!!