Community Forum

No dial tone, all lights flashing on router.

Highlighted
New Poster

No dial tone, all lights flashing on router.

I can no longer get a dial tone on my home phone. If i try and call the number it goes straight to voicemail. Also all lights (and I mean ALL LIGHTS, I know some of them are supposed to flash) on my modem are flashing including Tel 2 which is not connected to anything, the Power light, and the Battery light (I have no battery connected to the router).

 

Multiple resets accomplish nothing and there are no outages in my area.

 

What's going on?

Highlighted
Diamond Problem Solver

Re: No dial tone, all lights flashing on router.

Sounds like a short circuit on your phone wiring. If you unplug the phone line from the modem and reset the modem do the lights stop flashing?

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
Highlighted
New Poster

Re: No dial tone, all lights flashing on router.

Nope, I unplugged the phone line from the modem and reset and all the lights are still flashing except for Tel 1 curiously (which the phone was plugged into).