kovolk's profile

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1 Message

Sunday, February 2nd, 2020 3:00 AM

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New Phone number

I am very upset that you gave me a new phone number and did not import it from Fios! I want my old number back. We changed to you for your great TV features and were promised our original phone number!!!!

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Gold Problem Solver

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25.9K Messages

5 years ago

You can’t force a number to be ported. If it’s not the proper rate center (911), there’s nothing anybody can do. The Fios number is still yours until you cancel their service.
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