icknight2's profile

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7 Messages

Tuesday, August 25th, 2020 5:00 AM

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Need to get rid of home phone service

how can I drop my home phone service? My contract has been up, and I no longer can afford it. When I call customer service I get put on hold, I do not have hours to sitting on hold. Please help.

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Expert

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18K Messages

5 years ago

One way is to go into the MyAccount page and select the Xfinity Assistant.

 

I was able to use that this morning and was able to order boxes and change my data plan onlne with an Xfinity Rep in just 10 minutes of chatting.

 

-=Ray=-

Frequent Visitor

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7 Messages

5 years ago

Thanks. I will give that a shot
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