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My telephone service is inop. There is no dial tone.

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My telephone service is inop. There is no dial tone.

My Xfinity telephone service has not worked for the past 3 days. The phone rings normally but it is a dead line when picked. No dial tone. Also the WiFi service often goes in and out. Giving a very weak signal throughout our home very often.
We have plugged and unplugged the modem to no avail.