Community Forum

Modem requirements

krothk
New Poster

Modem requirements

We have telephone service as part of our package but we don't use it.  I have been told that as long as the phone service is part of our package we must have a modem that accepts the phone jack even if we have no interest in using the phone.  That doesn't seem right to me.  Does anyone know the answer?  Thank you.

CCAndrew
Diamond Problem Solver

Re: Modem requirements

That is true.

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
krothk
New Poster

Re: Modem requirements

Thanks for your replies, Andrew to both of my posts